Honda Canada customer data compromised;
Posted on May 30, 2011
Filed Under Auto Industry News, Honda
A data center has been breached in Honda Canada, however owners of Lexus Dealer VA vehicles are not affected by the data breach. Honda customers in Canada may have had data compromised including names, addresses, VIN numbers, and in some cases financial information. The information of 283,000 Honda Canada customers was released, and customers of Mercedes Dealer Maryland were not affected by the data breah. It was not clear how the information was accessed and Honda said that it will notify all of the affected customers by mail.
Buyers of Mercedes Dealership PA vehicles will not be affected as well. The data is not the type that would typically be used for identity theft or fraud, therefore there are fewer security implications from the data loss. The information did not include birth dates, social security numbers, telephone numbers, credit card or other types of financial methods, or dollar amounts of financial payments or other financial information. The information that was breached was previously collected during a series of mail programs that collected information from buyers of Honda and Acura vehicles. The access to the information happened recently.
Honda noticed that there was suspicious activity on its e-commerce websites in February and it sent a letter to customers on May 13 that it had received information on suspicious activity including a higher traffic volume on its sites. There were also some unauthorized attempts to access infomration. The Toronto Star reported this and Honda did not confirm whether or not this is true. Honda said that it would notify its customers who have potentially been affected by the loss of information and that there was not recommended action to be taken at the time, although this may change if it turns out that some of the data was more sensitive. Honda did say to be on alert for third party marketing campaigns, however.
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