Owner’s Manual: More Than A Book!
Posted on August 23, 2010
Filed Under Car Complaints
As a consumer, it can be incredibly frustrating to go and get your car serviced at Acura Washington DC following a rude customer. Chances are that the person who is going to help you now is not in their best mood and you get the remnants of whatever shreds of patience they have left. Sure, we have all been frustrated as consumers, whether it is from the number we were quoted at Bad credit car loans or the overall customer service we got (or didn’t get) from a business around town. Just like people are blaming the current economic standing of our country on just about anything, from people having too much debt to the war to politics to faulty mortgages to corporate misconduct, people will blame their negative experience at a car dealership on anyone and everyone but themselves.
When you buy a new car from Lexus Washington DC, or even a used model, it is going to come with an incredibly informative booklet in the glove box. It is called the “Owner’s Manual.” That’s right, when you take ownership of a vehicle, you will need to know how to care for that vehicle. Auto makers have yet to come up with a vehicle that reminds you of all the service maintenance needed or a “help” function built into the in-dash navigation. As technological as our cars are becoming, there are a lot of features that you simply need the manual to figure out.
This is especially helpful for the elderly population. It is not their fault that technology advanced too quickly past them, but now they need assistance keeping up. I think back to the last time I was in a dealership and there was an elderly gentleman at the counter complaining that the garage door sync feature of his brand new vehicle didn’t work, nor did the cruise control, nor did the keyless entry. I give kudos to the professionalism of the staff who took the gentleman aside and explained everything to him and then directed him to his owner’s manual for further guidance. Story made short: use your manual rather than frustrating the customer service people!
People who looked at this item also looked at…
Related items
Comments
Leave a Reply
